Clarity and reliability are the cornerstones of our shipping policy for Canadian winter wear. My store provides a detailed breakdown so you can shop with confidence, knowing exactly when to expect your essential cold-weather items.

Order Processing (1-3 Business Days): This is the time it takes for us to prepare your order. It includes payment verification, inventory picking, quality control, and careful packing. Orders are not shipped or processed on weekends or holidays.
Shipping & Transit (3-5 Business Days): This begins once your order leaves our warehouse and is in the hands of our shipping partner. “Business days” exclude weekends and holidays. This timeframe is an estimate provided by the carrier and can be affected by factors beyond our control, such as weather delays or carrier backlog, which are common in winter.
Shipping Costs: We keep our shipping costs low and transparent. The standard rate is designed to be accessible. Furthermore, we automatically waive the standard shipping fee when your cart reaches a specific total, making it easier to get everything you need for winter in one go. (Shipping cost €5.99, free shipping on orders over €35, order processing time 1-3 days, dispatch time 3-5 days).
Tracking: You will receive a tracking number via email once your order is dispatched.